Under the Health and Community Services Complaints Act 2004 (external site), community services include:

• helping people in poverty, distress, or hardship
• providing emergency relief or support
• caring for or protecting children at risk (as defined in the Children and Young People (Safety) Act 2016), including services that:
  • respond to child-at-risk notifications
  • investigate cases and take follow-up action.
• helping social advancement for disadvantaged groups
• administration directly related to these services.

• community support or care
• emergency accommodation or financial assistance
• accommodation or support for socially disadvantaged people
• counselling, advice, or community information
• community advocacy, self-help, or mutual aid.

• job search or employment training services
• services provided by Housing SA (including SA Housing Trust and SA Housing Authority), except complaints about staff behaviour.