Health Services

You can complain to us about registered and non-registered health service providers.

Registered providers include:
doctors, dentists, nurses, surgeons, midwives, physiotherapists, chiropractors, psychologists, pharmacists, Chinese herbalists, occupational therapists, optometrists, osteopaths, podiatrists, paramedics, radiographers and Aboriginal health practitioners.

If your complaint is about a registered health provider, we may consult with the Australian Health Practitioner Regulation Agency (Ahpra).

Ahpra works with the 15 National Boards to oversee registration and accreditation for each registered profession, so is best placed to handle some issues involving registered providers.

Other health care workers do not require Ahpra registration. They include audiologists, naturopaths, dieticians, speech pathologists, homeopaths, counsellors, massage therapists, doulas, alternative therapists and other providers of general health services.

In South Australia, these non-registered health care workers must comply with the
Code of Conduct for Certain Health Care Workers (PDF, 139.7 KB).