You have a right to safe and ethical service from healthcare and community service providers.

This applies in all settings, including hospitals, community health services and individual practitioners' rooms.

All services must:

• be accessible
• be safe and of high quality
• be provided with appropriate care and attention
• be provided with respect and consideration
• provide adequate and clear information about treatments, costs and other options
• involve consumers with decisions
• respect privacy and confidentiality of personal information
• ensure complaints can be made easily and are addressed.

For more information about your rights, refer to : Community Services Complaints Commissioner | Charter of Health and Community Services Rights | SA Health (external site).

You can also refer to our 'Know Your Rights' fact sheet [PDF 115 KB].